Build Your Dreams (BYD) Real Estate LLC
Registered Address: 1163 & 1149 Ibn Battuta Gate Building, PO Box 26053, Dubai, United Arab Emirates.
Email: info@bydreal.com
Telephone: +971 52 208 0314
In this policy, the “Data Controller” means Build Your Dreams (BYD) Real Estate LLC.

• our website(s);
• our real estate services including brokerage (buying, selling, leasing), off-plan marketing, property management, consultancy;
• communications you initiate with us (via email, phone, web form);
• other services or events we provide, unless we issue a separate policy.
• It does not apply to personal data processed by third parties whose services we refer you to, unless specified.

• responding to your enquiries and matching properties to your preferences;
• performing the contract between you and us (when you engage our services);
• managing and administering your account, subscription, or service;
• sending you marketing communications (where you have consented or it is otherwise permitted) such as newsletters, property alerts or market insights;
• analysing website usage and improving our website, services and user experience;
• legitimate business interests (such as preventing fraud/misuse, managing risk, improving services), provided your rights are not overridden;
• complying with legal or regulatory obligations (e.g., anti-money-laundering, licensing, reporting);
• as required in connection with a business re-organisation, merger or acquisition.

• your consent (for marketing or optional services);
• performance of a contract or pre-contractual steps;
• compliance with a legal obligation to which we are subject;
• our legitimate interests (e.g., improving services, security, fraud prevention) provided your rights are not overridden.

• Enquiries/property-matching data: up to 3 years from last contact (example);
• Transaction/service records: up to 7 years or as required by law/regulation;
• Marketing preferences: until you withdraw consent or unsubscribe;
• Website analytics: up to 24-30 months (or as determined by the analytics provider).
• After the retention period, your personal data will be securely anonymised or deleted.

• Essential cookies (necessary for site operation)
• Performance/analytics cookies (to measure and improve the site)
• Preference cookies (to remember your settings)
• Marketing/advertising cookies (to deliver relevant ads)
• You can control cookies via your browser settings. Disabling certain cookies may affect functionality of our site.

• our affiliated companies, subsidiaries, agents providing services (real-estate brokerage, property management, marketing);
• third-party service providers (such as IT hosting, CRM, analytics, payment processors) acting as our processors;
• other parties involved in a transaction (e.g., property owners, developers, legal advisors, financial institutions) when fulfilling your requirements;
• governmental, regulatory or law-enforcement authorities as required by law, court order or for protection of rights and property;
• in the event of a business merger, acquisition or asset-transfer, as permitted by law.
• We ensure that appropriate safeguards/contracts are in place when sharing your data with third parties and across borders.

• the right to access and receive a copy of your personal data;
• the right to correct inaccurate or incomplete data;
• the right to request deletion (“erasure”) of your personal data according to applicable law;
• the right to restrict or object to certain processing (for example when processing is based on legitimate interests);
• the right to withdraw your consent at any time (for processing based on consent);
• the right to data portability (receive your data in a structured, machine-readable format) where applicable;
• the right to lodge a complaint with a supervisory authority if you believe your right shave been infringed.
• To exercise any of these rights, please contact us at [info@bydrealestate.com].
• We may request verification of your identity before acting on such requests. Please note: some rights may not apply in all circumstances and may be subject to local law or contractual/regulatory requirements.